/* RAGNAR Counsel — support UX.
   Arctic vault chamber on shared tokens. */
:root {
  --counsel-display: var(--font-display);
  --counsel-body: var(--font-body);
  --counsel-mono: var(--font-mono);
  --counsel-ink: var(--color-bg-base, #efe8d9);
  --counsel-panel: var(--color-bg-glass, rgba(247, 241, 230, 0.72));
  --counsel-line: var(--color-border-subtle, rgba(3, 9, 15, 0.08));
  --counsel-ice: var(--color-accent-primary, #3ed0ff);
  --counsel-ice-dim: var(--color-hover-surface, rgba(184, 121, 26, 0.08));
  --counsel-steel: var(--color-text-muted, #8396aa);
  --counsel-gold: var(--color-accent-secondary, #aec6d8);
  --counsel-ok: var(--color-success, #6ec9a8);
  --counsel-warn: var(--color-warning, #aec6d8);
  --counsel-danger: var(--color-error, #e87074);
}

/* ---------- Full-page counsel chamber ---------- */
body.counsel-page {
  font-family: var(--counsel-body);
  background: var(--counsel-ink);
  min-height: 100vh;
  color: var(--text);
}
body.counsel-page h1,
body.counsel-page h2,
body.counsel-page h3,
body.counsel-page .counsel-brand-name {
  font-family: var(--counsel-display);
}

.counsel-atmosphere {
  position: fixed; inset: 0; z-index: -1; pointer-events: none;
  background:
    radial-gradient(1100px 620px at 78% -10%, color-mix(in srgb, var(--counsel-ice) 20%, transparent), transparent 58%),
    radial-gradient(900px 520px at 8% 10%, color-mix(in srgb, var(--counsel-gold) 8%, transparent), transparent 55%),
    radial-gradient(700px 400px at 50% 110%, color-mix(in srgb, var(--counsel-ice) 8%, transparent), transparent 50%),
    linear-gradient(180deg, #f0ead9 0%, #efe8d9 45%, #e7dfce 100%);
}
.counsel-atmosphere::before {
  content: "";
  position: absolute; inset: 0;
  opacity: 0.22;
  background-image:
    linear-gradient(rgba(58,44,20,0.04) 1px, transparent 1px),
    linear-gradient(90deg, rgba(58,44,20,0.04) 1px, transparent 1px);
  background-size: 56px 56px;
  mask-image: radial-gradient(ellipse at 50% 30%, #000 20%, transparent 75%);
}
.counsel-atmosphere::after {
  content: "";
  position: absolute; inset: 0;
  background: radial-gradient(ellipse at 50% 0%, transparent 40%, rgba(58,44,20,0.10) 100%);
}

.counsel-shell {
  width: min(1180px, calc(100% - 32px));
  margin: 0 auto;
  padding: 28px 0 80px;
}

/* Hero — one composition: brand, headline, sentence, CTA */
.counsel-hero {
  position: relative;
  padding: clamp(36px, 7vh, 72px) 0 clamp(28px, 4vh, 44px);
  max-width: 720px;
  animation: counselRise 0.7s cubic-bezier(0.22, 1, 0.36, 1) both;
}
.counsel-brand {
  display: inline-flex; align-items: center; gap: 12px;
  margin-bottom: 22px;
}
.counsel-crest {
  width: 44px; height: 44px;
  display: grid; place-items: center;
  border: 1px solid rgba(184, 121, 26, 0.5);
  background:
    linear-gradient(145deg, rgba(184, 121, 26,0.2), transparent 55%),
    rgba(255, 253, 248, 0.9);
  color: var(--counsel-ice);
  font-family: var(--counsel-mono);
  font-size: 18px; font-weight: 700;
  letter-spacing: 0.04em;
  clip-path: polygon(50% 0%, 100% 25%, 100% 75%, 50% 100%, 0% 75%, 0% 25%);
  animation: counselPulse 3.6s ease-in-out infinite;
}
.counsel-brand-text {
  display: flex; flex-direction: column; gap: 2px;
}
.counsel-brand-name {
  font-family: var(--counsel-display);
  font-size: clamp(36px, 5.5vw, 56px);
  font-weight: 400;
  letter-spacing: var(--tracking-display);
  line-height: 0.95;
  color: var(--color-frost);
  text-shadow: 0 0 40px rgba(184, 121, 26, 0.2);
}
.counsel-brand-name span { color: var(--counsel-ice); text-shadow: 0 0 28px rgba(184, 121, 26, 0.4); }
.counsel-brand-runes {
  font-family: var(--counsel-mono);
  font-size: 11px;
  letter-spacing: var(--tracking-rune);
  text-transform: none;
  color: var(--color-crystal);
}
.counsel-hero h1 {
  margin: 0 0 14px;
  font-family: var(--counsel-display);
  font-size: clamp(22px, 3.4vw, 32px);
  font-weight: 400;
  letter-spacing: var(--tracking-display);
  line-height: 1.15;
  color: var(--color-text-primary);
  max-width: 18ch;
}
.counsel-hero h1 em {
  font-style: normal;
  color: var(--color-accent-primary-strong);
  font-weight: 400;
}
.counsel-hero-sub {
  margin: 0 0 26px;
  font-size: 16px;
  line-height: 1.55;
  color: var(--counsel-steel);
  max-width: 42ch;
}
.counsel-cta-row {
  display: flex; flex-wrap: wrap; gap: 10px; align-items: center;
}
.counsel-cta {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 13px 20px;
  border: 1px solid rgba(184, 121, 26, 0.6);
  border-radius: var(--radius-xs);
  background: var(--counsel-ice);
  color: #fdf3e2;
  font-weight: 700; font-size: 12px;
  letter-spacing: 0.05em; text-transform: uppercase;
  cursor: pointer;
  box-shadow: 0 0 28px rgba(184, 121, 26, 0.28);
  transition: transform 140ms ease, background 140ms ease, border-color 140ms ease, box-shadow 220ms ease;
}
.counsel-cta:hover {
  transform: translateY(-2px);
  background: var(--ice-strong);
  box-shadow: 0 0 40px rgba(184, 121, 26, 0.4);
}
.counsel-cta.ghost {
  background: transparent;
  color: var(--text);
  border-color: var(--counsel-line);
  box-shadow: none;
}
.counsel-cta.ghost:hover { border-color: rgba(184, 121, 26,0.4); background: rgba(184, 121, 26,0.08); }
.counsel-cta .arrow { font-family: var(--counsel-mono); opacity: 0.7; }

/* Workspace — conversation is the interaction, not a card grid */
.counsel-workspace {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(260px, 0.75fr);
  gap: 22px;
  align-items: stretch;
  min-height: min(68vh, 720px);
  animation: counselRise 0.85s cubic-bezier(0.22, 1, 0.36, 1) 0.12s both;
}
@media (max-width: 880px) {
  .counsel-workspace { grid-template-columns: 1fr; min-height: auto; }
}

.counsel-stage {
  position: relative;
  display: flex; flex-direction: column;
  border: 1px solid var(--counsel-line);
  background:
    linear-gradient(180deg, rgba(184, 121, 26,0.05), transparent 28%),
    var(--counsel-panel);
  backdrop-filter: blur(14px);
  overflow: hidden;
  min-height: 560px;
}
.counsel-stage::before {
  content: "";
  position: absolute; top: 0; left: 0; right: 0; height: 2px;
  background: linear-gradient(90deg, transparent, var(--counsel-ice), transparent);
  opacity: 0.55;
}

.counsel-stage-head {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--counsel-line);
}
.counsel-stage-title {
  display: flex; align-items: center; gap: 10px;
  font-weight: 700; font-size: 14px;
}
.counsel-live {
  display: inline-flex; align-items: center; gap: 7px;
  font-family: var(--counsel-mono);
  font-size: 10px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--counsel-steel);
}
.counsel-live-dot {
  width: 7px; height: 7px;
  background: var(--counsel-ok);
  box-shadow: 0 0 0 0 rgba(113, 214, 173, 0.5);
  animation: counselDot 2s ease-out infinite;
}
.counsel-case-id {
  font-family: var(--counsel-mono);
  font-size: 11px;
  color: var(--muted);
  letter-spacing: 0.04em;
}

.counsel-feed {
  flex: 1;
  overflow-y: auto;
  padding: 18px 16px;
  display: flex; flex-direction: column; gap: 14px;
  scroll-behavior: smooth;
}
.counsel-feed::-webkit-scrollbar { width: 6px; }
.counsel-feed::-webkit-scrollbar-thumb { background: rgba(58,44,20,0.12); }

/* Messages */
.cx-msg {
  max-width: min(92%, 520px);
  animation: counselMsgIn 0.38s cubic-bezier(0.22, 1, 0.36, 1) both;
}
.cx-msg.me { align-self: flex-end; }
.cx-msg .cx-bubble {
  padding: 11px 14px;
  font-size: 14px;
  line-height: 1.5;
  color: var(--text-soft);
  background: rgba(255,255,255,0.03);
  border: 1px solid var(--counsel-line);
  border-left: 2px solid rgba(184, 121, 26, 0.4);
}
.cx-msg.me .cx-bubble {
  color: var(--color-on-accent);
  background: var(--counsel-ice);
  border: none;
  border-left: none;
}
.cx-meta {
  display: flex; gap: 8px; align-items: center;
  margin-bottom: 5px;
  font-family: var(--counsel-mono);
  font-size: 10px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--counsel-steel);
}
.cx-msg.me .cx-meta { justify-content: flex-end; color: var(--muted); }

/* Structured reply blocks — not cards for decoration; interaction clarity */
.cx-receipt {
  margin-top: 10px;
  padding: 12px 12px 10px;
  border: 1px solid rgba(184, 121, 26, 0.28);
  background: rgba(247, 241, 230, 0.55);
}
.cx-receipt-label {
  font-family: var(--counsel-mono);
  font-size: 10px;
  letter-spacing: var(--tracking-label);
  text-transform: uppercase;
  color: var(--counsel-ice);
  margin-bottom: 8px;
}
.cx-receipt-rows {
  display: grid; gap: 6px;
}
.cx-receipt-row {
  display: flex; justify-content: space-between; gap: 12px;
  font-size: 13px;
  color: var(--text-soft);
}
.cx-receipt-row strong { color: var(--text); font-weight: 600; }
.cx-receipt-row .ok { color: var(--counsel-ok); }
.cx-receipt-row .warn { color: var(--counsel-warn); }
.cx-receipt-row .bad { color: var(--counsel-danger); }

.cx-order-strip {
  display: flex; flex-wrap: wrap; gap: 8px 14px; align-items: baseline;
  margin-top: 10px;
  padding: 10px 12px;
  border-top: 1px solid var(--counsel-line);
  font-size: 13px;
}
.cx-order-strip .oid {
  font-family: var(--counsel-mono);
  font-size: 11px;
  color: var(--counsel-ice);
  letter-spacing: 0.06em;
}
.cx-order-strip .otitle { color: var(--text); font-weight: 600; }
.cx-order-strip .ostatus {
  margin-left: auto;
  font-family: var(--counsel-mono);
  font-size: 10px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--counsel-steel);
}

.cx-typing {
  display: inline-flex; gap: 5px; align-items: center;
  padding: 12px 14px;
  border: 1px solid var(--counsel-line);
  background: rgba(255,255,255,0.03);
  width: fit-content;
}
.cx-typing span {
  width: 5px; height: 5px;
  background: var(--counsel-ice);
  opacity: 0.35;
  animation: counselType 1.1s ease-in-out infinite;
}
.cx-typing span:nth-child(2) { animation-delay: 0.15s; }
.cx-typing span:nth-child(3) { animation-delay: 0.3s; }

/* Composer */
.counsel-composer {
  border-top: 1px solid var(--counsel-line);
  padding: 12px 14px 14px;
  background: rgba(247, 241, 230,0.22);
}
.counsel-intents {
  display: flex; flex-wrap: wrap; gap: 7px;
  margin-bottom: 10px;
}
.counsel-intent {
  appearance: none;
  font: inherit;
  font-size: 12.5px;
  font-weight: 600;
  padding: 7px 11px;
  border: 1px solid var(--counsel-line);
  background: transparent;
  color: var(--text-soft);
  cursor: pointer;
  transition: border-color 140ms ease, color 140ms ease, background 140ms ease;
}
.counsel-intent:hover,
.counsel-intent:focus-visible {
  border-color: rgba(184, 121, 26,0.5);
  color: var(--counsel-ice);
  background: var(--counsel-ice-dim);
  outline: none;
}
.counsel-input-row {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px;
}
.counsel-input-row input {
  width: 100%;
  padding: 12px 14px;
  font: inherit;
  font-size: 14px;
  color: var(--text);
  background: rgba(255,255,255,0.03);
  border: 1px solid var(--counsel-line);
}
.counsel-input-row input:focus {
  outline: none;
  border-color: rgba(184, 121, 26, 0.55);
  box-shadow: 0 0 0 3px rgba(184, 121, 26, 0.14);
}
.counsel-input-row input::placeholder { color: var(--muted); }
.counsel-send {
  padding: 0 18px;
  border: 1px solid rgba(184, 121, 26, 0.55);
  background: var(--counsel-ice);
  color: #fdf3e2;
  font-weight: 700;
  cursor: pointer;
  transition: background 140ms ease, transform 120ms ease;
}
.counsel-send:hover { background: var(--ice-strong); transform: translateY(-1px); }
.counsel-send:disabled { opacity: 0.45; cursor: not-allowed; transform: none; }

/* Side rail — case state, not marketing clutter */
.counsel-rail {
  display: flex; flex-direction: column; gap: 14px;
}
.counsel-rail-block {
  border: 1px solid var(--counsel-line);
  background: var(--counsel-panel);
  padding: 16px;
  backdrop-filter: blur(10px);
}
.counsel-rail-kicker {
  font-family: var(--counsel-mono);
  font-size: 10px;
  letter-spacing: var(--tracking-label);
  text-transform: uppercase;
  color: var(--counsel-steel);
  margin-bottom: 10px;
}
.counsel-rail h3 {
  margin: 0 0 8px;
  font-size: 16px;
  font-weight: 700;
  letter-spacing: -0.01em;
}
.counsel-rail p {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--text-soft);
}
.counsel-status-grid {
  display: grid; gap: 10px; margin-top: 14px;
}
.counsel-status-item {
  display: flex; justify-content: space-between; gap: 10px;
  padding-top: 10px;
  border-top: 1px solid var(--counsel-line);
  font-size: 13px;
}
.counsel-status-item span { color: var(--muted); }
.counsel-status-item strong {
  color: var(--text);
  font-weight: 600;
  text-align: right;
  font-family: var(--counsel-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
}
.counsel-status-item strong.listening { color: var(--counsel-ice); }
.counsel-status-item strong.acting { color: var(--counsel-ok); }
.counsel-status-item strong.escalated { color: var(--counsel-warn); }
.counsel-status-item strong.resolved { color: var(--counsel-ok); }

.counsel-lanes {
  display: grid; gap: 8px; margin-top: 4px;
}
.counsel-lane {
  display: flex; align-items: flex-start; gap: 12px;
  width: 100%;
  text-align: left;
  padding: 12px;
  border: 1px solid var(--counsel-line);
  background: transparent;
  color: inherit;
  cursor: pointer;
  font: inherit;
  transition: border-color 150ms ease, background 150ms ease, transform 140ms ease;
}
.counsel-lane:hover {
  border-color: rgba(184, 121, 26, 0.4);
  background: rgba(184, 121, 26, 0.06);
  transform: translateX(2px);
}
.counsel-lane-idx {
  font-family: var(--counsel-mono);
  font-size: 11px;
  color: var(--counsel-ice);
  letter-spacing: 0.08em;
  padding-top: 2px;
}
.counsel-lane strong {
  display: block;
  font-size: 13.5px;
  font-weight: 700;
  margin-bottom: 2px;
}
.counsel-lane span {
  font-size: 12.5px;
  color: var(--muted);
  line-height: 1.4;
}

.counsel-footnote {
  margin-top: 28px;
  font-size: 12.5px;
  color: var(--muted);
  max-width: 52ch;
  animation: counselRise 0.9s cubic-bezier(0.22, 1, 0.36, 1) 0.2s both;
}
.counsel-footnote a { color: var(--counsel-ice); }

/* ---------- Floating Counsel widget (overrides shared chat for support) ---------- */
.chat-fab.chat-fab-support {
  left: 18px; right: auto; bottom: 18px;
  gap: 10px;
  padding: 11px 16px 11px 12px;
  border-radius: var(--radius-xs);
  border: 1px solid rgba(184, 121, 26, 0.45);
  background:
    linear-gradient(135deg, rgba(184, 121, 26,0.12), transparent 50%),
    rgba(247, 241, 230, 0.96);
  color: var(--text);
  box-shadow: 0 12px 32px rgba(58, 44, 20, 0.14), 0 0 24px rgba(184, 121, 26, 0.12);
  font-weight: 700;
  letter-spacing: 0.01em;
  backdrop-filter: blur(12px);
}
.chat-fab.chat-fab-support:hover {
  transform: translateY(-2px);
  border-color: rgba(184, 121, 26, 0.75);
  box-shadow: 0 16px 40px rgba(58, 44, 20, 0.16), 0 0 36px rgba(184, 121, 26, 0.22);
}
.chat-fab-support .fab-crest {
  width: 28px; height: 28px;
  display: grid; place-items: center;
  clip-path: polygon(50% 0%, 100% 25%, 100% 75%, 50% 100%, 0% 75%, 0% 25%);
  background: rgba(184, 121, 26, 0.2);
  border: 1px solid rgba(184, 121, 26, 0.5);
  font-family: var(--counsel-mono);
  font-size: 11px;
  color: var(--counsel-ice);
  box-shadow: 0 0 12px rgba(184, 121, 26, 0.25);
}
.chat-fab-support .fab-copy {
  display: flex; flex-direction: column; align-items: flex-start; line-height: 1.15;
}
.chat-fab-support .fab-copy b { font-size: 13px; }
.chat-fab-support .fab-copy small {
  font-family: var(--counsel-mono);
  font-size: 9px;
  letter-spacing: var(--tracking-label);
  text-transform: uppercase;
  color: var(--counsel-steel);
  font-weight: 400;
}

.chat-panel.chat-panel-support {
  left: 18px; right: auto;
  width: min(400px, calc(100vw - 28px));
  height: min(620px, calc(100vh - 110px));
  border-radius: 0;
  border: 1px solid rgba(184, 121, 26, 0.28);
  background:
    linear-gradient(180deg, rgba(184, 121, 26,0.06), transparent 24%),
    rgba(255, 253, 248, 0.97);
  box-shadow: 0 24px 60px rgba(58, 44, 20, 0.18);
  backdrop-filter: blur(16px);
  display: none;
  flex-direction: column;
  transform-origin: bottom left;
}
.chat-panel.chat-panel-support.open {
  display: flex;
  animation: counselPanelIn 0.32s cubic-bezier(0.22, 1, 0.36, 1) both;
}
.chat-panel-support .chat-head {
  padding: 14px 14px 12px;
  border-bottom: 1px solid var(--counsel-line);
  background: rgba(247, 241, 230,0.2);
}
.chat-panel-support .chat-head-title {
  display: flex; flex-direction: column; gap: 3px;
  font-size: 14px;
}
.chat-panel-support .chat-head-title .sub {
  font-family: var(--counsel-mono);
  font-size: 9px;
  font-weight: 400;
  letter-spacing: var(--tracking-label);
  text-transform: uppercase;
  color: var(--counsel-steel);
}
.chat-panel-support .chat-close {
  width: 32px; height: 32px;
  border: 1px solid var(--counsel-line);
  color: var(--text-soft);
  font-size: 14px;
  transition: border-color 120ms ease, color 120ms ease;
}
.chat-panel-support .chat-close:hover { border-color: var(--counsel-ice); color: var(--text); }
.chat-panel-support .chat-feed {
  padding: 14px;
  gap: 12px;
  background:
    radial-gradient(500px 200px at 10% 0%, rgba(184, 121, 26,0.05), transparent 60%);
}
.chat-panel-support .chat-msg {
  border-radius: 0;
  border-left: 2px solid rgba(184, 121, 26, 0.35);
  background: rgba(255,255,255,0.03);
  animation: counselMsgIn 0.34s cubic-bezier(0.22, 1, 0.36, 1) both;
}
.chat-panel-support .chat-msg.me {
  border-left: none;
  background: var(--counsel-ice);
  color: var(--color-on-accent);
}
.chat-panel-support .chat-chips {
  padding: 0 12px 10px;
  gap: 7px;
}
.chat-panel-support .chat-chip {
  border-radius: 0;
  background: transparent;
  border: 1px solid var(--counsel-line);
  color: var(--text-soft);
  font-weight: 600;
  transition: border-color 120ms ease, color 120ms ease, background 120ms ease;
}
.chat-panel-support .chat-chip:hover {
  border-color: rgba(184, 121, 26,0.5);
  color: var(--counsel-ice);
  background: var(--counsel-ice-dim);
}
.chat-panel-support .chat-input-row {
  padding: 12px;
  border-top: 1px solid var(--counsel-line);
  background: rgba(247, 241, 230,0.25);
}
.chat-panel-support .chat-input-row input {
  border-radius: 0;
  background: rgba(255,255,255,0.03);
  border: 1px solid var(--counsel-line);
}
.chat-panel-support .chat-send {
  border-radius: 0;
  background: var(--counsel-ice);
  color: var(--color-on-accent);
  min-width: 48px;
}
.chat-panel-support .chat-expand {
  display: block;
  margin: 0 12px 12px;
  text-align: center;
  font-size: 12px;
  color: var(--counsel-steel);
  text-decoration: none;
  padding: 8px;
  border: 1px solid var(--counsel-line);
  transition: color 120ms ease, border-color 120ms ease;
}
.chat-panel-support .chat-expand:hover {
  color: var(--counsel-ice);
  border-color: rgba(184, 121, 26,0.4);
  text-decoration: none;
}

@media (max-width: 520px) {
  .chat-fab.chat-fab-support { left: 12px; bottom: 78px; }
  .chat-panel.chat-panel-support {
    left: 8px; right: 8px; bottom: 70px;
    width: auto; height: min(70vh, 560px);
  }
  .counsel-shell { width: calc(100% - 24px); }
  .counsel-stage { min-height: 480px; }
}

/* ---------- Admin Support workspace ---------- */
.support-desk {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(300px, 0.9fr);
  gap: 16px;
  align-items: start;
}
@media (max-width: 980px) {
  .support-desk { grid-template-columns: 1fr; }
}
.support-desk-list {
  border: 1px solid var(--border);
  background: rgba(247, 241, 230,0.2);
  min-height: 320px;
}
.support-desk-list table.hub { margin: 0; }
.support-desk-detail {
  border: 1px solid var(--border);
  background:
    linear-gradient(180deg, rgba(184, 121, 26,0.05), transparent 30%),
    rgba(255, 253, 248, 0.7);
  padding: 16px;
  min-height: 420px;
}
.support-desk-detail[hidden] { display: none !important; }
.support-desk-empty {
  display: grid; place-items: center;
  min-height: 360px;
  text-align: center;
  color: var(--muted);
  font-size: 14px;
  padding: 24px;
}
.support-desk-empty strong {
  display: block;
  color: var(--text);
  font-size: 16px;
  margin-bottom: 6px;
}
.support-thread {
  max-height: 300px;
  overflow-y: auto;
  display: flex; flex-direction: column; gap: 10px;
  margin: 12px 0 14px;
  padding: 4px;
}
.support-audit-line {
  font-size: 12px;
  color: var(--text-soft);
  padding: 6px 0;
  border-bottom: 1px solid var(--border);
  font-family: var(--counsel-mono, monospace);
  letter-spacing: 0.02em;
}
.support-audit-line b { color: var(--ice); font-weight: 700; }

/* Motion */
@keyframes counselRise {
  from { opacity: 0; transform: translateY(18px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes counselMsgIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes counselPanelIn {
  from { opacity: 0; transform: translateY(12px) scale(0.98); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}
@keyframes counselPulse {
  0%, 100% { filter: brightness(1); }
  50% { filter: brightness(1.15); }
}
@keyframes counselDot {
  0% { box-shadow: 0 0 0 0 rgba(113, 214, 173, 0.45); }
  70% { box-shadow: 0 0 0 8px rgba(113, 214, 173, 0); }
  100% { box-shadow: 0 0 0 0 rgba(113, 214, 173, 0); }
}
@keyframes counselType {
  0%, 80%, 100% { opacity: 0.25; transform: translateY(0); }
  40% { opacity: 1; transform: translateY(-2px); }
}

@media (prefers-reduced-motion: reduce) {
  .counsel-hero,
  .counsel-workspace,
  .counsel-footnote,
  .cx-msg,
  .chat-panel-support.open,
  .chat-panel-support .chat-msg,
  .counsel-crest {
    animation: none !important;
  }
  .counsel-live-dot { animation: none; }
}